We’d love to hear from you! As a customer-oriented bank, getting feedback and hearing from you is invaluable.
Click here for customer service contacts
Telephone Banking
24-Hour Automated Telephone Banking: 1-800-306-0454.
Lost or Stolen Card
Debit Card
To report a lost or stolen debit card, please call (615) 323-1300 during business hours and (800) 500-1044 after business hours.
Credit Card
To report a lost or stolen credit card, please call (800) 556-5678.
For Secure Email
To ensure the confidentiality of private information that our company sends you via email and comply with financial regulations, we are implementing a new email encryption service through Zix Corporation, the leader in email encryption services.
ZixCorp's easy-to-use email protection makes it seamless for you to receive, read and reply to all encrypted email communication we send you. If you are a ZixCorp customer, you do not need to do anything. Email is securely sent between our organizations and delivered directly to your inbox. If you are not currently a ZixCorp customer, you receive confidential email through the Secure Message Center.
Access the Secure Message Center now
For General Contact
If you have a question, comment, or request, please use the online form below. A customer service representative will be in contact with you shortly.
Important: please do not send sensitive information via the form or email, as these methods of communication are not entirely secure.
